To better support newly placed migrant domestic workers (MDWs) and their employers, the Ministry of Manpower (MOM) will require employment agencies (EAs) to conduct at least one post-placement check within three months after the MDW has joined the household. The check can be done via a telephone call, or an in-person check-in. This will be applicable for all MDWs who are placed in households after 1 December 2021. The requirement will be made mandatory under the Employment Agencies Licence Conditions (EALC).
2 As EAs are key intermediaries in facilitating matches between MDWs and employers, it is important for them to check whether the MDWs are settling-in well and found suitable by their new employers, post-placement. EAs can also play a role in clarifying with MDWs and their employers on norms and standards for MDW employment. Today, some EAs already conduct post-placement checks with newly placed MDWs and their employers to ensure both parties settle smoothly into the new working relationship.
3 To assist EAs, the Association of Employment Agencies (Singapore) (AEA(S)), in partnership with MOM, has developed a set of guidelines that EAs can use when conducting the post-placement checks. MOM will conduct routine audits to ensure that EAs adhere to the new licensing condition.
Source: Ministry of Manpower
https://www.mom.gov.sg/newsroom/press-releases/2021/1028-post-placement-checks-for-mdws-and-employers-by-eas